Client Reviews

 

I am really thankful to work with so many amazing clients. Here are some of their reviews:


5 Star Review:

“You ladies truly made the transition smooth. You are beautiful, talented and industrious. Thanks for everything. We will definitely recommend you!! ” (for services: floorplan, move management, pack, unpack, set-up home) – Becky W.


5 Star Review:

“My folks decided to move to assisted living in another state. Mai was INDISPENSABLE in this process. We literally could not have done it without her. Mai and her team are organized, efficient, and reliable and Mai herself is pleasant and kind. Her communication is excellent–I always knew exactly what she planned to do, she did nothing without our OK, and she provided constant updates.” (for services: floorplan, estate clear-out, donating and selling remaining items, prepare house to be listed on the market) – Teri G.


5 Star Review:

“Mai is extremely capable in every way. She put together a crew of 7 men and 3 women. In 2 hours she had everything moved from my home to my retirement community. The “staff” was as cordial, respectful and efficient as they could be. If we hired them to play basketball in the NBA, they would be a contender. I would hire Mai to be their coach.” (for services: move management, pack, unpack, set-up home) – David S. (Atria Pointe of Sierra Pointe)


5 Star Review:

“This is a wonderful group. Consider yourself lucky to have them. They go the extra mile in every area.” (for services: move management, pack, unpack, set-up home) – Jan G. (Bella Vista Senior Living)


5 Star Review:

“We used Mai when my mother-in-law recently moved from Ohio to Phoenix and she did an amazing job! She is very well organized, positive and professional. Her team was great and truly a pleasure to work with. Mai and her team have an eye for design and detail and seemed to know just where to put all the many mementos. Mai helped make a very stressful time so much easier on our family and we would highly recommend her and her team.” (for services: move management, unpack, set-up home) – Linda S.


5 Star Review:

“Valerie and Chrissy were wonderful. They made a stressful situation into a very nice experience. Almost like I had my family doing the move. Great Experience!!” (for services: move management, pack, unpack, set-up home) – John L. (Brookdale Senior Living)


5 Star Review:

“Mai is nothing short of AWESOME. Was trying to relocate a family member from a rehab center to a senior center. Two phone calls was all it took for her to pack furniture, rooms, personal items and deliver to his new facility including setting up his new apartment including drawers, wall decorations, etc. She is a BLESSING to have running the show.” (for services: move management, pack, unpack, set-up home) – Dean M. (Avista Senior Living)


5 Star Review:

The move went way better than expected. Everyone was very efficient and good at organizing. Easy to work with. You have a great team. Would recommend Smooth Transitions without any reservations.” (for services: move management, pack, unpack, set-up home) – Martha H.


5 Star Review:

“Our house was overflowing with ‘tons’ of stuff. [They] were not only great workers they were wonderful, understanding people to have around. They were extremely efficient and imaginative. I highly recommend Smooth Transitions” (for services: declutter and organizing) – Robert F.


5 Star Review:

“Thank you for taking care of this at a very difficult time for our family. It was wonderful to be able to turn it over and know everything would be done.” (for services: estate clear-out, donating and selling remaining items)   – Kathy P. (The Oaks)


5 Star Review:

“Mai, Thanks for everything. It was a pleasure.” (for services: packing)   – Susan P.


5 Star Review:

This is our second time to hire Mai to move our Mom and we couldn’t be more grateful for her! She always has a sweet, caring attitude + listens + follows wishes carefully. She is hardworking + efficient + creates a very happy work environment. She is kind + gentle + she gets RESULTS! She doesn’t waste time or effort + we are so grateful to have her help us at a stressful time”  (for services: floorplan, sort, downsize, pack, coordinate move, unpack, set-up home)   – Brian + Terri (Legacy Retirement Residence)


5 Star Review:

Timeliness and Efficiency and going beyond the call of duty.  You made a project that was overwhelming to me much more manageable” – Alan K. (Renaissance Retirement Community)


5 Star Review:

What did you like most about your experience?  “1. Quick response to questions / issues / my changes in plans 2. Very understanding in needs of elderly person and their family in moving situation.  Thank you so much for all of your help.  I couldn’t have done it without you!”  – Jan B. (La Siena)


5 Star Review:

What did you like most about your experience? “Everything. On Time – Organized – Pleasant! You’re wonderful!”   – Dorothy R. (Atria Chandler Villas)


“5 Star Review – Very efficient, took the worry and details off my hands! 

Mai was able to help me with moving at a time I needed the help: after surgery.  I would recommend Smooth Transitions to anyone needing help with moving” Maria F.


“From a scale of 1-5, 5 being great, I give Mai a 500! I have never met a harder worker with more cheer and genuine goodwill toward her clients. Mai has an exceptional quality of care and kindness that she freely doles out to everyone she works with. Her patience with the frustrations of a sudden move, and her grace and compassion during a hectic and confusing time were amazing gifts to our family. She brought in additional help to finish up the job, and her choice of associates highlighted the sweetness of her soul and ability to pick great people to staff her company.

I liked knowing that we were finding the best solutions to a number of problems that I would never have been able to solve on my own. Mai located jewelry dealers, antique dealers, an auction house, a specialized shipping company, shredding options and donation location. She totally streamlined this overwhelming process. It took so much strain and burden off me when I realized that all I had to do was ask Mai what to do! “- Terri I.


5 star rating! What did you like most about your experience with Smooth Transitions?  “Everything”  – Dorothy G.